Legal
Privacy Policy
How we collect, use, and protect your information — written plainly, not to impress lawyers.
Information We Collect
When you interact with CuriousWorks — whether through our website, contact form, or service enquiries — we may collect the following categories of information:
- Identity data — your name, company name, and job title.
- Contact data — email address and phone number you provide.
- Enquiry data — the content of messages you submit through our contact form.
- Technical data — IP address, browser type, device identifiers, and pages visited, collected automatically when you use our website.
- Usage data — information about how you navigate and interact with our site, collected via analytics tools.
We do not collect sensitive personal data (health information, financial account numbers, government ID numbers) through our website.
How We Use It
We use the information we collect only for legitimate business purposes, including:
- Responding to service enquiries and connecting you with the right expert.
- Communicating about proposals, engagements, and project updates.
- Improving our website experience based on how visitors use it.
- Complying with legal obligations applicable to our business.
- Sending relevant updates or information where you have opted in to receive them.
We will never use your information to send unsolicited marketing without your prior consent, and we do not sell your data to third parties under any circumstances.
Sharing Your Data
We do not sell, trade, or rent your personal information. We may share data in limited circumstances:
- Service providers — trusted third-party tools we use to operate our website and communications (e.g. email hosting, analytics). These providers are contractually bound to handle data securely.
- Associate network — where you engage a service that involves an associate, we share only the information necessary to deliver that service, with your awareness.
- Legal requirements — when required to do so by applicable Indian law, court order, or regulatory authority.
Any third party receiving your data is required to respect the security of that data and to treat it in accordance with applicable privacy laws.
Cookies & Tracking
Our website uses cookies — small text files stored in your browser — to improve functionality and understand how visitors use the site. The cookies we use fall into three categories:
You can control or delete cookies through your browser settings. Disabling non-essential cookies will not prevent you from using the site.
Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include:
- Encrypted data transmission via HTTPS across all pages.
- Access controls limiting who within our team can access personal information.
- Regular review of our data handling practices.
We retain personal data only for as long as necessary for the purpose it was collected or as required by law. Enquiry records are typically retained for up to 36 months unless an active engagement requires longer retention.
No method of transmission over the internet is 100% secure. If you have concerns about a specific communication, please contact us directly.
Your Rights
Under applicable privacy law (including India's Digital Personal Data Protection Act, 2023), you have the following rights regarding the personal data we hold about you:
- Right to access — request a copy of the personal data we hold about you.
- Right to correction — ask us to correct inaccurate or incomplete information.
- Right to erasure — request deletion of your personal data, subject to legal obligations.
- Right to withdraw consent — withdraw consent for processing where consent was the basis.
- Right to grievance redressal — raise a complaint if you believe we have not handled your data correctly.
To exercise any of these rights, email us at hello@curiousworks.in. We will respond within 30 days.
Third-Party Links
Our website may contain links to external sites operated by third parties. These links are provided for convenience and informational purposes only.
We have no control over the content, privacy practices, or data handling of linked external websites. Clicking a third-party link means you are leaving our site, and we encourage you to review the privacy policy of any site you visit.
Children's Privacy
Our website and services are intended for business use by adults. We do not knowingly collect personal data from individuals under the age of 18.
If you believe a minor has submitted personal data through our website, please contact us immediately at hello@curiousworks.in and we will take steps to remove that information promptly.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we do, we will revise the effective date at the top of this page.
We encourage you to review this policy periodically. Your continued use of our website after any update constitutes acceptance of the revised policy.
Get in Touch
If you have any questions about this Privacy Policy or how we handle your data, our team is available to help.